FAQs
General Questions
- What is Fly JetPets?
Fly JetPets is a private air travel service for pet owners, designed to make air travel safe, comfortable, and stress-free for you and your pets. We provide fully customizable experiences, allowing your pets to travel alongside you in the cabin of a private jet with the care and attention they deserve.
- How is Fly JetPets different from commercial airlines?
Unlike most commercial airlines where pets are often required to be placed in the cargo hold, Fly JetPets ensures your pets travel by your side in the cabin of a private jet, enjoying the same comfort and peace of mind as you do throughout the journey.
- What travel options does Fly JetPets provide?
Fly JetPets offers private and shared charter options. With a private charter, you have the entire jet for your journey. A shared charter connects you with other travelers heading to the same destination within a similar timeframe, offering a more cost-effective solution.
- Is Fly JetPets an air carrier?
No, Fly JetPets is not an air carrier and does not own or operate any aircraft. We specialize in arranging private jet travel through licensed air carriers. All flights are operated by certified air carriers.
- Is Fly JetPets a legally registered entity?
Yes, Fly JetPets is a legally registered entity in Dubai and holds a permit from the Dubai Civil Aviation Authority (DCAA) to conduct aviation-related activities.
- Who operates the aircraft on Fly JetPets’ trip?
Fly JetPets is not an air carrier and does not operate aircraft. All flights are operated by certified, licensed air carriers. We coordinate flight arrangements through our strategic partner, Jetex, who source the aircrafts from a global network of licensed and trusted aircraft operators. The specific operator for every trip may vary depending on aircraft availability and operational factors. All aircraft are operated by certified air carriers in full compliance with international safety regulations.
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